Isobar EMEA Digital Creative Programme

Global Service Design capacity building event for Isobar
ROLE
Lead Service Design Consultant

People management
Project scoping
Project planning
Stakeholder management
Design management
Writing proposals
Research design
Participative research
Field research
Workshop design
Workshop facilitation
Prototyping and testing
Presenting and documenting work
Implementation support
EMPLOYER
As a solo consultant in partnership with

Isobar is 6,500 people in 85 locations across 45 markets globally, united as one. Our mission is to transform businesses, brands and people's lives with the creative use of digital.

Client

Isobar is 6,500 people in 85 locations across 45 markets globally, united as one. Our mission is to transform businesses, brands and people's lives with the creative use of digital.

From Isobar's blog post:

"Isobar Budapest became the host of the agency network's Digital Creative Programme workshop. The Budapest office welcomed 28 senior professionals from 13 countries in the beginning of this year for an inspiring joint brainstorming.

Mainly Strategic Planners, UX designers, Social Media Experts, Account Managers and Creatives worked on Deutsche Telekom's real-life brief together with the client during the unbelievably intensive and exciting three days. Besides brainstorming in the office they also had a chance to forge creativity and technology on a field trip to the the 3D Academy.

The main topic of this year's event was the relationship between the millennial generation and technology and participants applied service design to come up with viable solutions. The workshop was successful because many useful ideas were born in a very short period – some of which the client considered worth implementing in the future.

The EMEA Digital Creative Program is just one of Isobar Academy's many global program packages that all have a common aim of exchanging experiences, knowledge sharing and encouraging cooperation within the network."

How I did in this project?

When we worked together I liked that he was always able to show another angle, a new perspective challenging and improving what we were working on. He was always open for feedback and reflection, and he was really managing his professional progression. He is a multifunctional interaction designer and transformation consultant who is ready to learn incredibly fast and act as a service designer, UX designer, researcher or facilitator.

László Ágoston
Lead Service Designer, Isobar Budapest

Francis was an integral part of the Service design and Innovation team at Isobar Budapest, where we have worked together, and he was my favorite neighbor at our desk. He has deep understanding of both service an UX design, with great personal skills for bringing the user-centered perspective to the decision makers' table. He is eager to share his knowledge and keen on learning from others. He has a bright, open and balanced personality that has always put an ease on our work even when we were under pressure. I think every work place needs a colleague like him.

Judit Boros
Service Designer, Isobar Budapest